Privacy Policy

Last updated: 22 October 2026

SVG Co. Company (“SVG”, “we”, “us” or “our”) respects your privacy. We use personal information to respond to enquiries, fulfil orders and deliver our signage, printing and vehicle graphics services. We do not sell your personal information or share it with other businesses for their own marketing.

SVG Co. Company is responsible for the personal information described in this policy.

Email: sales@signsandvehiclegraphics.com
Business address: WS13 8RJ, Lichfield

Information we collect

When you contact us, request a quotation or place an order, we may collect:

Your name, business name, email address and telephone number.
Billing, delivery and installation addresses.
Information about your vehicle, project or order.
Artwork and contact details you supply for inclusion in your graphics.
Correspondence, approvals, order records and payment status.

Our website and its service providers may also process technical information, such as your IP address, browser details and cookie preferences.

How we use your information

We use your information to communicate with you, prepare quotations and layouts, arrange bookings, process orders and complete your work. This includes producing and applying vehicle graphics, signage or printed materials containing details you have asked us to display.

For example, if you provide a telephone number or email address for your van graphics, we use those details to prepare your design and produce the approved graphics. Those details will be publicly visible on the finished vehicle as part of your instructions.

We also use relevant records to handle aftercare enquiries, resolve issues and meet applicable accounting, tax and other legal obligations.

We do not use enquiry or order details for unrelated marketing.

Our legal grounds for using information

We process personal information where necessary to:

Take steps at your request before entering into a contract, or fulfil a contract with you.
Meet a legal obligation.
Support our legitimate interests in handling business enquiries, communicating with company representatives, protecting our systems and resolving disputes, where those interests do not override your rights.

Where processing requires consent, such as certain optional cookies, we will ask for it. You can withdraw that consent at any time.

If you do not provide information needed to quote for or fulfil your order, we may be unable to provide the requested service.

Who may receive your information

We do not sell or rent your personal information, or pass it to third-party businesses for their own advertising.

Information may be processed by providers that help us operate our business, where necessary. These may include Wix, email and IT providers, payment processors, delivery companies and professional advisers. We limit the information shared to what is needed for the relevant service.

We may also disclose information where legally required or necessary to establish, exercise or defend legal claims.

Some providers may process information outside the UK. Where this happens, applicable data protection safeguards must be in place. You can contact us for details of the arrangements relevant to your information.

How long we keep information

We retain personal information only for as long as necessary for the purpose for which it was collected.

The retention period depends on whether the information is needed for an ongoing enquiry, an active order, aftercare, a dispute or a legal record-keeping requirement. Artwork containing personal information is also subject to these considerations.

When information is no longer needed, we will securely delete or anonymise it.

Keeping information secure

We take appropriate technical and organisational measures to protect personal information against unauthorised access, loss and misuse. Access is limited to people and providers who need it to carry out their work.

Our Wix website uses cookies and similar technologies to support its operation. Any optional analytics or advertising technologies must be managed in accordance with applicable consent requirements.

Details of the technologies enabled on this website and the available choices should be provided in our cookie notice and cookie settings.

Your rights

Depending on the circumstances, you may have the right to request access to your personal information, correct inaccurate details, request deletion, restrict or object to its use, or receive certain information in a portable format.

These rights are subject to legal conditions. For example, we may need to retain some records to meet legal obligations even if you request deletion.

To exercise your rights or raise a concern, contact sales@signsandvehiclegraphics.com.

You also have the right to complain to the Information Commissioner’s Office, the UK data protection regulator, at ico.org.uk/make-a-complaint.

Changes to this policy

We may update this policy to reflect changes to our services, practices or legal requirements. The latest version will appear on this page with an updated date.